High Rise Building Damages Claim

A Public Adjuster is a professional claim advocate representing the policyholder in negotiation and appraising your insurance claim. 

A Public Adjuster is a professional claim advocate representing the policyholder in negotiation and appraising your insurance claim. A licensed public adjuster or an attorney are the only two types of individuals representing policyholders for a property damage claim. A public adjuster must meet strict educational, background, and ethical criteria required by the state government to work as a public adjuster.

Expect: professionalism, personal attention, expertise, and the best possible outcome.

No two claims follow the same path. Part of the expertise of Stone Claims is knowing how to control and direct the claim to the best conclusion. Claims can include building damage, personal property damage, and business interruption. Regular conferences are held with you in person, by zoom, or by telephone. All claims are thoroughly documented, archived, and reviewed with you before submitting to the insurance company. A typical claim scenario flow:

• Initial contact.
• Contract.
• Investigation.
• Documentation of your loss.
• Meeting with your Carrier Adjuster, Carrier experts.
• Negotiations with additional experts if and as needed.
• Client review of all claim documentation and values submission.
• Submission to Carrier for settlement for repair costs as agreed.
• Negotiating the best settlement.

Decisions involving thousands and sometimes millions of dollars must be made and often made quickly with little margin for error. You must decide early on whether this process is to be undertaken by the policyholder/board of directors, risk manager, or whether the expertise of a Public Adjuster should be brought in. Time and again, it has been demonstrated that when dealing in an unfamiliar area, the result can be a loss of invaluable time and money.

You should call us at  1-800-892-1116 immediately after a loss. It is most beneficial for all parties when Stone Claims Group is involved at the beginning of the claim development to set the tone for the entire claim & settlement process.

Typically a carrier property insurance adjuster will investigate and evaluate your claim quickly after the claim is established, it’s usually with the intention of settling quickly, saving claim dollars, and moving on to the next insured. It is important to let the insurance company know the estimated amount of the loss at the beginning of the claim to properly set the reserve funds. Once an insurance company adjuster sets his or her reserve amount it is much harder to get them to change their minds and add to the amount.

Policies are intentionally drafted vaguely, leaving them open to interpretation by your insurance company – most often in their favor.

Not many people take the time to read and understand their entire insurance policy. Insurance policies, just like all legal documents, should be reviewed only by attorneys and adjusters trained in property insurance policies. Policies are intentionally drafted vaguely, leaving them open to interpretation by your insurance company – most often in their favor. The policy is the roadmap that dictates how and how much a claim may be settled for. Suppose you are not an expert in property policies. In that case, it is almost certain that you will badly compromise your claim by failing to recognize coverages that exist or by failing to convince a skilled adjuster, who has been hired by the carrier to represent its interests, as to your interpretation of the policy. Furthermore, it will be nearly impossible for you to meet your burden of proof of damages without a detailed, line by line itemization of damages to your building, contents, or business loss.

To properly document an insurance claim and present it to the insurance company is a time consuming and emotional ordeal. After a loss, your whole life can be turned upside down. We will allow you to pursue your livelihood while we deal with the insurance company and prepare the claim for you. A property manager is not an insurance adjuster and does not have the expertise in claim documentation. Just as public adjusters are not trained in property management, we feel it is best to let a real professional work for your best interests.

Without a policy expert on your side, you are almost certain to compromise your claim potential and not have your settlement and coverage interpretation in your best interest.You don’t want to accept a settlement that falls short of restoring the loss’s full amount.

Public adjusters work exclusively for the policyholder. A public adjuster’s goal is to help the policyholder/claimant with the insurance claim process’s ins and outs.

Many people think independent adjusters and Public Adjusters are the same things; that is just not true.

Many people think Independent Adjusters and Public Adjusters are the same, which is not true. A public adjuster’s goal is to help the policyholder/claimant with the insurance claim process’s ins and outs. Public Adjusters are experts in reading and understanding insurance policies. Experienced public adjusters will ensure you’re getting the exact amount of compensation you’re owed based on the terms of your insurance policy.

An Independent Adjuster represents the insurance carrier. When you make a claim with your insurance company, it assigns its own adjuster to your claim. Independent adjusters can work for multiple carriers, but can only represent carriers. 

The last type of adjuster is a company adjuster. A company adjuster works directly for one insurance company. They work for the carrier while we work for you.