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Retail Buildings

Property Drone View

Shopping malls, theaters, and office buildings are unique in dealing with multiple tenant leases. The way these leases are written impacts claims coverages under your policy. Stone Claims Group works with you and your tenants to keep occupancy while navigating your claim to recovery.

Why Hire an Expert Public Adjuster?

Stone Claims Group Private Adjusters Handle your Retail Building Claim

Ware House Inspection

We Handle The Headache

Insurnce Check

We Maximize Your Settlement

We get paid when you get paid

We Get Paid When You Get Paid

Group Discussion on the Claims

We Have The Policyholder's Interests In Mind

Type Of Retail Building Damages We Cover

Collapse & SinkholeDAMAGE

Cast Iron PipesDAMAGE






Theft & VandalismDAMAGE



Get the Best Settlement for Your Retail Building Claim

Don't Leave any Money on the Table

Review On Inspection

Bring us your claim

Complete a Thorough Inspection & Claims Package

Settle at a Higher Rate

Retail Buildings We Have Helped

Please take a moment to review some of our results, and some of the many clients we have helped throughout the years

Areas We Serve

Licensed And Trusted in 18 States



Hail events


Wind events


Hurricane & flooding events


Tornado events


Lightning events

*Source for each damage type comes from NOAA. Year of damage types vary from 2015 - 2020.

What Our Clients Are Saying

Unmatched Expertise at Stone Claims Group


“Dealing with Stone Claims Group was one of the most rewarding experiences I’ve had as a board member. Not only did they deliver monetarily in a huge volume for our association, but they also brought an unmatched expertise and professionalism.”

R. Holland, BOD President

Jacksonville, FL

Carolyn Jordan

“I just want to thank you for all you did for owners at Top of the Gulf. As you must have known I was one of the biggest skeptics. Thank you for changing my mind. I admire the way you never let up and continued to come by and tell us why we needed your company. Thank you again for persistence, we would have been in poor shape if everyone was like me.”

C. Jordan Board Member

Florida Panhandle

Retail Building FAQS

What is a Public Adjuster?

A Public Adjuster is a professional claim advocate representing the policyholder in negotiation and appraising your insurance claim. 

A Public Adjuster is a professional claim advocate representing the policyholder in negotiation and appraising your insurance claim. A licensed public adjuster or an attorney are the only two types of individuals representing policyholders for a property damage claim. A public adjuster must meet strict educational, background, and ethical criteria required by the state government to work as a public adjuster.

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How Can We Get Started?

A consultation is free and without obligation. Please feel free to call us at 1-800-892-1116 and set-up an appointment to discuss your claim. 

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Why Do You Specialize in Commercial Losses?

Stone Claims Group is best suited for the complexity of commercial property insurance losses.

Commercial property claims are complicated, so insurance companies send out their most experienced adjusters to handle them. It is only fair to have an experienced public adjuster handling your claim, to level the playing field. We apply a team effort to every phase: investigation, estimating, negotiation to arrive at the final settlement.


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When Should I Call a Public Adjuster?

You should call us at  1-800-892-1116 immediately after a loss. It is most beneficial for all parties when Stone Claims Group is involved at the beginning of the claim development to set the tone for the entire claim & settlement process.

Typically a carrier property insurance adjuster will investigate and evaluate your claim quickly after the claim is established, it’s usually with the intention of settling quickly, saving claim dollars, and moving on to the next insured. It is important to let the insurance company know the estimated amount of the loss at the beginning of the claim to properly set the reserve funds. Once an insurance company adjuster sets his or her reserve amount it is much harder to get them to change their minds and add to the amount.

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Why Shouldn’t I try to Handle the Claim Myself?

Policies are intentionally drafted vaguely, leaving them open to interpretation by your insurance company – most often in their favor.

Not many people take the time to read and understand their entire insurance policy. Insurance policies, just like all legal documents, should be reviewed only by attorneys and adjusters trained in property insurance policies. Policies are intentionally drafted vaguely, leaving them open to interpretation by your insurance company – most often in their favor. The policy is the roadmap that dictates how and how much a claim may be settled for. Suppose you are not an expert in property policies. In that case, it is almost certain that you will badly compromise your claim by failing to recognize coverages that exist or by failing to convince a skilled adjuster, who has been hired by the carrier to represent its interests, as to your interpretation of the policy. Furthermore, it will be nearly impossible for you to meet your burden of proof of damages without a detailed, line by line itemization of damages to your building, contents, or business loss.

To properly document an insurance claim and present it to the insurance company is a time consuming and emotional ordeal. After a loss, your whole life can be turned upside down. We will allow you to pursue your livelihood while we deal with the insurance company and prepare the claim for you. A property manager is not an insurance adjuster and does not have the expertise in claim documentation. Just as public adjusters are not trained in property management, we feel it is best to let a real professional work for your best interests.

Without a policy expert on your side, you are almost certain to compromise your claim potential and not have your settlement and coverage interpretation in your best interest.You don’t want to accept a settlement that falls short of restoring the loss’s full amount.

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    Notes (optional): "Please feel free to address anything else (your title, number of buildings, number of stories, number of units, etc.)"